She seems to actually care about the Centre and along with Goldy they get things done. If I was rating the facilities then may only be 3 stars unfortunately. www.reg How many stars would you give Regus? On top of the dubious costs charged upon leaving an office space, the least I would expect is the return of our deposit within the 30 days period Regus claim. They make you call the various teams in endless vicious circles until you give up and accept to pay whatever additional or incorrect charges they have decided to charge you. After being a little hesitant to upgrade from co-working to a dedicated office we were assured that we could downsize at any point. Voice your opinion today and hear what 3547 customers have already said. UK. At that point, Regus incorrectly charged me twice for the same month and it then took me a month to get refunds which were then set up incorrectly ending up with me having to repay for the first month of membership again. The BBB gives it an F rating for failing to respond to four complaints filed by Regus customers. Whenever I need assistance she is always on-hand to help whether by phone or in person. Regus is terrible. Overall rating. Regus will work with you to design and develop your franchise location to meet client demand for flexible workspace, drawing on nearly 30 years of unrivalled operational know-how. Do you agree with Regus's TrustScore? Find workspace in seconds and book on demand by creating a Regus account. Wish I had read these reviews before I moved into Regus. Why has Trustpilot been flooded with positive reviews in recent days all virtually identical and from people who have only posted one review, ever, while genuine many thousands of one star one's have been built up over years. A free inside look at company reviews and salaries posted anonymously by employees. Answers to these questions would be much appreciated. This is Crap STAY AWAY FROM THEM ... Iveta and Goldy have been nothing but helpful, professional and supportive throughout. Fantastic service and I wouldn't ask for any improvement! I would give zero stars if possible. We are currently at 23 Austin Friars and Iveta and Goldy give exceptional customer service where they can - they are both very helpful and respond to any queries etc promptly and efficiently. It took 2 months of endless calls and emails to various people to try to sort it out. Regus have replied to my trustpilot review (see below) though still cannot be bothered to reply to the issue in hand (see above my issue). This is the second time in a few weeks the whole of the office’s internet has gone down while the reception staff claim ignorance and just stand outside smoking cigarettes! Voice your opinion today and hear what 3506 customers have already said. They will harass the life out of you for money.. they will ring you all hour's to get your money... bad company.. never again... they will always convince you to invest with your credit card!prepare for your life to go down hill...I got my money back via Ninetjoe4 gogle mail..., this firm will make you ill with stress and depression! I could go on and on with every story, but the most recent issue is that I cancelled the contract so it wouldn’t renew. A free inside look at company reviews and salaries posted anonymously by employees. Do you agree with Regus's TrustScore? First class from Iveta. Join the 3,488 people who’ve already contributed. Do not trust Regus Ltd UK. Dear Sandra Thats precisely what im saying and so i posted here to ask for your interventions as on the email someone else replies with the same email as before. I have also forwarded this complaint via email. I entered in one year agreement with spaceworks (part of Regus) in July 2020 after the first lockdown. Totally unacceptable service from Regus. Ps regus tried to block this review by reporting that I used the first name of the centre manager (which I have now changed)). Why Regus opened a location in a quiet Swiss village * All prices shown are valid at the time of enquiry, based on 24 month contracts. A free inside look at company reviews and salaries posted anonymously by employees. Write a review Write a review Reviews 3,386 Write a review. Write a review. 25 Regus reviews in Kingdom of Spain. I am taking care of me in regards to COVID - But, they don't seem to care of my health and they fall behind the claim that it is a legally bound agreement and can not do anything. Exprimez-vous aujourd'hui et lisez ce que 3544 clients ont déjà écrit. Companies > Regus > Employee Reviews > Orlando, FL. Is Regus Express a ‘proper’ airport lounge? If I can give no stars i will you must check everything in full details everything before you sign up , how ever I will not recommend to sign up for any service at the Dulles location at all , work from home using zoom is better and cheaper Due to the poor Costumer service and the lack of help and knowledgeable I did a mistake and I booked the meeting room because front desk couldn’t help me to book the community room which suppose to be free . Market Forces blog Office supplier Regus hit by unsettled UK outlook. 148 reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. The employee proceeded to state I need to go online to cancel, I told her i booked over the phone why do I need to go online to cancel? This is our review of the Regus Express business lounge at London Gatwick’s South Terminal. We are currently assessing the review in accordance with our. Do you agree with Regus's TrustScore? Regus claim we signed the wrong contract and we are stuck here. Do you agree with Regus's TrustScore? This is our review of the Regus Express business lounge at London Gatwick’s South Terminal. In business you need partners. In this short period, we have been made to move offices very often, and we are now in our 3rd office. I finally suggested that we would terminate the incorrectly set up accounts and set up new accounts with a person that seemed to know how their IT systems work. 2.0. www.reg… Dangerously irresponsible, unethical company . Regus Uk reviews ( Regus Ballance Sheffield, UK - Unbelievable experience. The manager of The Victoria office recorded every second the client spent on the premises as opposed to the actual work performed which is not time consuming at all (taking a racket and putting in a box and picking it back up again). Pretty much every review on here more than a 1 is fraudulent and bogus. Our purchasing power has enabled us to negotiate some of the best offers available from selected partners, especially for you. Reports positive for COVID 19 No one said will take care of that in the rent ! Finder is committed to editorial independence. I requested spaceworks to pause my membership for a few months - I was willing to start to pay for the months when I am comfortable to travel to work.They said NO - not possible. Great work space. Why when other companies - gyms, members clubs, other co-working spaces, froze accounts and offered discounts did Regus not offer the same? SG. 2.1. www.reg… Find another company. Not happy about Regus, Frimley, Surrey, UK at all. Write a review. 4% annual increase in rent (covid or no-covid, you still pay the increase)5) spend hours and hours on emails and calls to Head Office to sort out the errors they make in billing, and wait for months to get your money back6) sales pitch promise free coffee/tea and free conference rooms - you will never see any of this after day 1.Be very prepared and careful before signing-up. Published on April 30, 2015 April 30, 2015 • 196 Likes • 144 Comments. We signed a 3 year contract, and it has been one of our biggest mistakes. 3,831 people have already reviewed Regus. Disgraceful. We do not have a dedicated internet access line and all we have is the generic common WiFi access. Their accounts department is more dysfunctional than Donald trumps administration and there are no resolutions to any problems just more bullying. Reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Regus - Business World - Any reviews ? Before you could downgrade to a cheaper service, but you may need to commit to the remaining contract value that was on your current agreement, and stay with us for a longer period.“So there you have it, no transparency, changing the terms as they see fit and there’s nothing you can do about it. Regus offers private offices, coworking … Only go with Spaces/Regus/IWG if you are willing to suffer the following:-1) you are willing to pay rent almost one month in advance2) if a larger client arrives or somebody is willing to pay more, you will be thrown out of the office and moved to an even worser office - we are at our 3rd office in a little over an year3) customer service is a joke - be prepared to pay but not have telephone lines or dedicated internet4) the main contract will not have all the clauses, those are well hidden in another fine print document called house rules - e.g. They are both very friendly and it's good to be welcomed with a happy smile in the mornings!This review is for their purposes as opposed to Regus services which are sometimes out of their control i.e. Staff turnover was high, so it was hard to build up a relationship with any member of the team.Until now. I have a Company room booking which I booked and paid for over the phone for 10/12/20 @ Windsor, Thames Street. We just cannot wait to get out of this place. I understand that in the current climate there have been many cuts and therefore there are not enough people or time to carry out the facilities required. Our community is ready to answer. Really poor off hand customer service. Ts and Cs apply. Filter by: Filter by: Electra Japonas 2 reviews. As I am not a key worker my work is deemed not urgent. These are shared lounges, where you can work in comfort and access the internet using WiFi for as long as you want (you'll need your own laptop generally). There is a fault with the door locking system that was reported last Friday. More. Do you agree with Regus's TrustScore? Regus did not agree that they had missold me the service even though I had all information including price quotes on email. Prices are subject to change and will vary depending on the specifically selected products and services. Register online now or download our app. Hideous experience with contracts mis-sold and the centre managers attempt to just apply questionable additional costs without prior agreement. I want to be released from this contract, and am stuck in an office I do not want to use at all. The reception staff are very helpful and professional. Regus, a global workspace provider, has become the first serviced office provider to enter the UK franchise market. You can’t and you don’t. Beware of potential issues before signing up, No Deposit Return, Terrible Customer Service, Great find & couldn't recommend highly enough. Regus UK have 93% one star reviews from 457 customers over the last 12 months. This shows how little integrity they have as they certainly don’t block positive reviews (that are likely fraudulent anyway) that mention first names. I have no complaints with regards to the girls and site management team. without having read the terms of the agreement. 1,836 Regus reviews. Write a review Write a review Reviews 3,113 Write a review. Appalling customer service, disingenous staff and massive unprofessionalism.See reply to regus:The reason we escalate this again is because the service continues to be horrendous. I've warned you. Regus insisted that we pay the first months rent and booking fee. Skip to ... UK - 28 January 2019. Get contact details, videos, photos, opening times and map directions. The worst company I have ever had the displeasure of dealing with. This facility is incredibly well-managed by Iveta & Goldy and any issues are generally dealt with immediately.Having spent nearly 3 months in this office (23 Austin Friars) now, I really can't see us moving - the coffee facilities, toilets, showers and general cleanliness are world class.What a find!!!! Seriously...They do NOT care about YOU -- only theirs.. REGUS.COM 262 equalling 94% over the last 12 months. May 18, 2020 08:00 PM Read. You can see the long, long list of Head for Points UK airport lounge reviews here. Your experience matters. He sent two contracts, one for 30 day rolling and one for 12 months. Customer service is a nightmare. This is my biggest expense as a freelancer and Regus can't uphold their part of the contract. If you're looking for office space, you've just found it! Iveta is the reason behind the 5 stars and Iveta only. Regus … Nov … Join the 3,383 people who’ve already contributed. I've been using several Regus centres in Belgium over the years. They will NOT help members in times of need (COVID). 3.3. Regus are an absolute disgrace. Business Center. Sherry is so kind, helpful, and willing to take the time to help with any problems I've encountered. Ask a question about working or interviewing at Regus. They take good care of us and always help us when we are stuck with something. 6-9 The Square, Stockley Park, Heathrow, Uxbridge (3,668.10 mi) London, UK UB11 1FW Write a review. She pressed the accept button without me being aware of it. If you hope to get in contact with anyone from Regus to help, good luck. Visitez ce site web www.reg Beautiful offices that are well kept, clean, tidy etc. Write a review. Iveta is an absolute pleasure to work with, she always has a smile on her face and provides assistance for anything that is thrown her way, no task is too great or stressful for Iveta!I'd like to give a mention to Goldie who is also a joy to work with providing help when needed. Looking on this website – I see in last 12 months 32 reviews were flagged- 30 of these were 1 star. Detailed information about the job performance of more than 900 employees of Regus owner IWG was accidentally published online after the shared office business conducted a review of sales staff. Very suspicious.Maybe answer the question? Caters for all our needs and good customer services. In exchange, they'll cut the next two month's fees by 50%. Catégories Mes avis Mes réglages Installer l'application Aide Déconnexion Connexion Inscription Installer l'application Pour les entreprises Vue d'ensemble Avis À propos Regus Avis 3 544 • Bas . The service level is high and meeting rooms are excellent with different sizes. Our business is unable to function, salaries and invoices remain unpaid because we are waiting for somebody from their maintenance team so fix the problem. At Regus, we fully understand the importance of receiving prompt refund of overpayments and will always ensure they are processed at the earliest possibility. Voice your opinion today and hear what 3638 customers have already said. This office has been a great find and Gintare, the site manager has been an absolute pleasure, sorting out what we need and helping us get up and running as a new business.Could not recommend highly enough! They will be quick to sell to you, consistently call you not to terminate but after that when you wonder where your entitled deposit return is you will not be able to speak with anyone. Reviews Stay Away from Regus !! With our international expansion, Regus has given us the flexibility to establish a presence while setting up the foundation for each location around the globe. Read 1 more review about Regus Only the latest review will count in the company's TrustScore Kyle Bradburn 5 reviews. Coworking. 148 reviews from Regus employees about Regus culture, salaries, benefits, work-life balance, management, job security, and more. Voice your opinion today and hear what 3536 customers have already said. I have been attached to a 12 month contract despite not using any of the facilities since February. We have been a Spaces/Regus customer for a little over 1 year, and currently have taken an 8 person office at CityPoint centre in London City. I requested to speak to someone else in Customer services she said I had to redial, I asked for her name to which she then went silent and cut me off the line! all Regus reviews in Canada (39 reviews) all Regus reviews worldwide (1,036 reviews) Claimed Profile. I would not recommend Regus at all. The initial billing gave us sleepless nights with the Head Office team billing us for 2 months and then returning the money after almost 3 months. Regus Marketplace is a great place to save money and access the products and services you need both professionally and personally. Consumers complaining about Regus most frequently mention customer service, office space and credit card problems. Report this post; ... After doing some research we decided to go with Regus. We made our agreement in August 2018 in Istanbul Ofispark Maltepe. There is always flexibility when it comes to meeting my needs. Regus has a consumer rating of 1.11 stars from 84 reviews indicating that most customers are generally dissatisfied with their purchases. It depends. IWG/Regus have been the exact opposite of this, putting roadblocks up ahead to stop us from getting anywhere. A free inside look at company reviews and salaries posted anonymously by employees. Now it’s down again. Job performance details about more than 900 employees of a major office-space provider have been published online by accident after a staff review. Get a quote today. We have queried this with customer services who have confirmed the following;“…to downgrade a service, the contract value is still valid. Regus replied with this offer: Extend my agreement for three months. The benefits of having the flexibility of using different office locations works so well for my business. They invoice you for services never agreed, and no matter how many different teams and individuals you are forwarded not a single one "has the authority" to fix the error they all admit. Filter by: Filter by: Mike Mitchell 14 reviews. The problems just seem to mount and mount with Regus..... funny all the negative reviews are with people who have at least a few reviews to their name ..... a lot of the positive reviews come from people who have only 1 or 2 reviews...funny thatEither way it look like I will be taking the Regus ceo Mark Dixon to the small claims court to get back the fees I have been overcharged Terry CaseyTCA Watches. 1,844 Regus reviews. There are much better companies out there that care about their customersPs regus tried to block this review by reporting that I used the first name of the centre manager (which I have now changed)). She always goes above and beyond what is required. In addition given our business has ground to a halt because of lockdown (and in fact there were months earlier in the year where we paid but did not use the service at all) it is appalling that Regus is treating what has been a good customer previously so atrociously.Unfortunately the customer service rep doesn’t actually do anything to try to rectify the issue but spends time Trolling trustpilot to try to discredit genuine poor reviews.Avoid regus. | Read 101-120 Reviews out of 3,536 Beware before dealing with this group of companies as what’s agreed and put into writing will not be honoured. Incredible communications and from the first minute she has made us feel welcome and tried to help whenever she could. This type of inaction is indicative for the whole company. Home. Regus had also quoted me an incorrect price for their telephone service to be provided by a third party. Find your ideal serviced office space in United Kingdom. Filter by: Filter by: sachin bansal 2 reviews. Trustpilot's Content Integrity Team reported this review for breaching of Trustpilot guidelines. The sales manager knows about this, but it seems that Regus is fully automated from abroad. We are paying for all of this, but these have never been provided from day 1 until now. Even your staff have been complaining about how they have been sent into empty offices at a time when everyone else has been advised to stay at home. Read about their experiences and share your own! Regus has been highly instrumental in our expansion. My advice should you be looking for a serviced office is do not choose Regus. CA. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Regus Reviews 3,547 • Poor . This office space is the new way of working, Happy customer who's seen several Regus centres in Belgium. Karma is coming for you." She then proceeded to state that under GDPR she could not take my cancellation over the phone as the account was not in my name and I am not an 'admin' - This wasn't of your concern when I made the original booking nor taking payment from a card that was not in my name but that of the account holder so I feel it is double standards to now start quoting regulation that you do not follow in the first place! Professional development Explore skills and training, pay raises and promotions and management and culture. Office Space and Coworking prices are per person per month and are dependent on inventory availability. The business centre and its staff were fine, but unfortunately the Regus company behind that are incredibly poor. Open at least 5 Regus locations over 2-3 years. Just look up Regus sucks online and you will see how this dishonest company operates. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Join the 3,536 people who’ve already contributed. Initial Regus complaints should be directed to their team directly. The team there are excellent, they have been really helpful getting us set up and have gone above and beyond to help us out since. We can use the communal spaces which are really useful for team meetings and there is great flexibility around using the meeting rooms.The Spaces team are also lovely and know us by name. All of this took several calls and hours on the phone to their helpdesk and sales team. The recently appointed Centre manager Iveta, with her assistant Goldy have restored some sense of stability here.She saw some of the obvious problems here and set about changing things for the benefit of her clients. © 2020 Trustpilot, Inc. All rights reserved. When you walk into the business centre the staff smile and acknowledge you which gets your day off to a great start. It depends. I was also not informed that there was a 14-day withdrawal period. I have attempted to now cancel this booking before the 3/12/20 without fee as per the agreement over the phone with a French woman who claimed to be in the 'Customer services team'. I only found out when they contacted me and said that actually the service was not provided by a third party but their in-house telephone service team and that the price was higher. The bailiffs have blocked access. Full of excuses, total lack of care and consideration and a CEO who is one of the richest people in Britain. lack of milk, or the cleaning of our office facilities. Zero support for people during Covid. Ask a Question. I would like to Thank you for all their support and kindness to us and wish them all the best for their future. Complaints & Reviews. 22 Regus reviews in Slough, UK. 1 review of Regus UK "Stay away from Regus. That was just a few weeks ago. We went … Filter by: Filter by: Mark Hashemi 6 reviews. (That voluntary reviews plus invite reviews averaged out) It is now the start of day 4 being unable to gain access to our serviced Regus Office in Bromley. Our extensive global network of office space, coworking, virtual office locations and meeting rooms offers you a flexibility and choice. So they have time (i think within a few hours) to respond and find an excuse to the review, but still cannot find the time for actual customer support and offer a reason for the money i have been paying for post that never actually got posted!!